Welcome to TheSurveyPartner. These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, services, surveys, dashboards, content, and any related features (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue using the platform.

1. Definitions

• “Platform” refers to thesurveypartner website, portal, tools, and services.

• “User”, “You”, or “Your” refers to survey participants, clients, vendors, partners, or any person using the Services.

• “Client” refers to organizations or individuals purchasing survey, research, or analytics services.

• “Participant” refers to individuals responding to surveys hosted by TheSurveyPartner.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old, OR have parental/guardian consent.

• Provide accurate and complete information during signup or participation.

• Not misuse the platform or violate any applicable laws.

3. Use of Services

You agree not to:

• Copy, distribute, or modify any part of the Platform.

• Attempt unauthorized access to systems, servers, or data.

• Use automated tools, bots, or scripts to manipulate surveys or results.

• Interfere with platform functionality, security, or operations.

We reserve the right to suspend or terminate access for misuse or violation of these Terms.

4. Survey Participation

• Participation in surveys is voluntary unless otherwise specified by the Client.

• Incentives (if offered) are subject to eligibility, validation, and completion rules.

• Fraudulent or duplicate responses may lead to disqualification without payout.

5. Client Responsibilities

Clients using the platform to create and distribute surveys agree to:

• Provide clear, lawful, and non-discriminatory questionnaire content.

• Not request sensitive personal data unless necessary and compliant with law.

• Ensure proper use of collected data within legal boundaries.

6. Data Privacy & Confidentiality

We take data privacy seriously.
By using our Services, you agree to our Privacy Policy, which outlines:

• What data we collect

• How we store and use data

• Rights of users and participants

We do not sell personal data to third parties.

7. Intellectual Property

All platform content, branding, graphics, code, analysis tools, and documentation are the intellectual property of TheSurveyPartner.
You may not reproduce, resell, or distribute any material without prior written consent.

8. Payments & Billing (For Clients)

• Service fees, subscription charges, and invoice terms are applicable as per the agreed plan.

• Non-payment may result in suspension or termination of services.

• Fees paid are generally non-refundable unless otherwise specified in the contract.

9. Platform Availability & Performance

We strive to ensure uninterrupted service but do not guarantee:

• Continuous availability

• Error-free performance

• Uninterrupted server uptime

TheSurveyPartner is not liable for delays, outages, or performance issues caused by hosting, third-party providers, or internet connectivity.

10. Third-Party Integrations

Our platform may include APIs, tools, or services from third-party providers.
We are not responsible for:

• Their performance

• Security issues arising from their use

• Changes in their availability or functionality

11. Limitation of Liability

To the maximum extent permitted by law, TheSurveyPartner is not liable for:

• Loss of data

• Loss of business or revenue

• Incorrect survey results due to user or respondent inputs

• Any indirect, incidental, or consequential damages

Users assume full responsibility for how they use the data or insights provided.

12. Indemnification

You agree to indemnify and hold TheSurveyPartner, its team, and affiliates harmless against any claims, losses, or damages arising from:

• Your misuse of the platform

• Violation of these Terms

• Violations of laws during your use of the Services

13. Updates to Terms

We may modify these Terms at any time.
Changes become effective once posted on this page.
Continuing to use the platform means you accept the updated Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India, unless specified otherwise.
Any disputes will be resolved under the exclusive jurisdiction of courts in [New Delhi].

15. Contact Information

For questions, concerns, or support, you may contact us at:

Email: info@thesurveypartner.com
Website: www.thesurveypartner.com